Seaplane Noise Observation Project Records

Series — Multiple Containers

Identifier: 1000-03

Scope and Contents note

Observation records and incident reports related to seaplane take-offs and landings on Lake Union. A 1989 agreement between the City, Lake Union area neighbors, and the aircraft companies established regulations regarding hours of flight operation and taxiing and flight patterns in order to minimize noise. Also includes correspondence and copies of the agreement.

Dates

Creation: 1988-1994

Creator

Seattle (Wash.). Citizens Service Bureau (Organization)

Conditions Governing Access note

Records are open to the public.

Historical Note

The Citizens Service Bureau was created in 1965 to handle citizen complaints and serve as a referral resource for city services. It was part of the Executive Department until 1991 when it became a division of the newly established Department of Neighborhoods. CSB receives and responds to 23,000 citizen questions and complaints annually. The staff coordinates interdepartmental responses to citizen concerns and leads Citywide efforts to improve customer service. In 1999, these functions were consolidated into Customer Services Division of the Department.